Vind

App design concept for wine collectors

Project Scope

User Research

User Experience Design

User Interface Design

Visual Design

User Testing

Collaborators

Simon Fraser University

Macguire Rintoul

Emily Cheung

The Challenge

Select a group of people, discover a problem they have in common, and propose a solution.

Overview

Vind is an iPad app that helps wine collectors keep track of their wines. Collectors represent their collection in the app to keep track of the price, expiration, and count of each bottle.

Context

Completed as a student project for SFU’s School of Interactive Arts and Technology with two other design students. My contributions included User Research, UX Design, UI Design and User Testing.


Process

Process Section Links


Empathize

Research Methods
  • Assumed a beginner's mindset in seeking to understand wine and wine collectors
  • Read blogs & articles and watched videos about wine and wine-collecting
  • Conducted interviews with wine collectors & enthusiasts
  • Surveyed r/wine on Reddit

Define

Analysis Strategies
  • Affinity Diagramming to reveal trends and themes
  • Created a persona from findings to help weigh design desisions against intended audience
Findings

Common Activities

  • Drinking wine
  • Finding pairings for wine
  • Storing + managing their collection
  • Attending wine festivals + tastings
  • Visiting wineries
  • “Having a nice cellar as a sort of status symbol.”

Common Goals

  • Drinking good wine
  • Appreciating and collecting wine
  • Sharing wine with loved ones
  • Hunting down rare wines
  • Visiting wineries as a social experience
  • “Bringing something special to the table when I'm with fellow enthusiasts.”

Common Frustrations

  • Not remembering which bottles they have
  • Not remembering which bottles they liked
  • Not remembering where a wine was made
  • Not remembering when a wine expires
  • Not being able to trust reviews because of differences in preference
  • When a special wine is opened accidentally in co-owned collections

Observations

  • Individuals with large collections (100+ bottles) unanimously reported frustration with government wine regulations.
Problem Statement

Wine collectors need a way to capture the details of wines so they don't need to rely on memory when selecting a wine, making purchasing decisions, and discussing wines.

Persona
A man wearing glasses, generated with AI technology, intended to represent our persona, Zameel.

Zameel

Age

38

Status

Married

Occupation

Real Estate

Tech Literacy

Confident

Wine Expertise

Novice


"Wine is a living and breathing thing.

It is a marriage of agricultural product with the love and expertise of a winemaker. Every grape, every region, every vintage, and even every bottle is different giving you a unique experience every time you drink.”

Persona Context

Zameel maintains a mid-sized collection with his wife, Sandy. His true interest in wine began in University when he learned to experience and analyze each sip in a Wine Science course. He is often gifted wines by friends and family, and visits vineyards with Sandy on holiday, routinely heading home with a case of wine to add to their collection.


Goals

Zameel wants to select a wine without leaving the kitchen as dinner simmers, and without handling and disrupting other bottles before making a selection.

When selecting a wine for drinking, he might have a specific grape or price range in mind, depending on the occasion. When contemplating purchasing wine, he would like to know whether he has previously enjoyed that wine, how many similar wines he already has, and whether the price point is comparable to previous purchases of similar vintages.


Frustrations

He struggles to remember when the expensive wines in his collection will expire. He fears he will forget a special bottle and leave it to turn to vinegar in his cellar. When discussing wines with fellow wine enthusiasts or when looking to restock favourite bottles, he struggles to remember the details of a bottle including the varietal, vintage, price, country, house, and his tasting notes for that bottle.



Ideate

Themes

Collection Organizer

  • Represent adding and removing wines
  • Provide storage guidelines
  • Improve wine searchability
  • Provide historical record of collection
  • Encourage documentation of tasting notes for wines

Social Rating and Recommendations

  • Share tasting notes with Vind community
  • Search and browse community reivews to see how they reviewed wines
  • Scan wine label to search
  • Community-sourced pairing recommendations
  • Wine education through resource sharing
  • “Watch” a wine to be notified when ratings are released for a vintage of interest
  • Earn points to increase user review credibility by sharing tasting notes that others find helpful

Wine Reminders

  • Specific wine releases from vineyards
  • Rating releases from notable wine contests and festivals
  • When to open vintages (reaching and leaving ideal aging for most rich tasting experience)
  • When to re-stock wines
  • Quarter-turn notification (to prevent oxidization)
Sketches
01
An early sketch of the Homescreen

Collection Homescreen - 01

Select a wine based on vintage, varietal, and price point. The search bar serves as a call-to-action to select a wine, and as a global keyword search.

02
An early sketch of the Homescreen

Collection Homescreen - 02

Consider each varietal individually, presented and swiped through one at a time. Scroll down to explore the vintages of that varietal in the collection. Search bar and grid view offer alternative methods to select a wine.

03
An early sketch of the Homescreen

Collection Homescreen - 03

Wines are organized into user-goal based categories such as searching for wines that were recently added, seeking a specific varietal, viewing wines within a certain price range, and selecting from wines within their ideal drinking age.


Selected

This information architecture was best suited to meet Zameel's goals regardless of whether he opened the app to browse his collection, zero-in on a bottle he already had in mind, or update his collection. Further iterations also introduced the option to 'See All' wines in a category, which could then be filtered and sorted. Further iterations included categories for Price Range and Year as these may be key factors in selecitng a wine.


Prototype


Test

Research Method
  • Think-Aloud user studies with interactive prototype
Key Findings
  • Users felt they should not be allowed to edit History items, and that doing so would defeat the purpose of the feature
  • When scanning a barcode to add a wine, if that wine already exists in the collection, users felt the app should redirect to that wine’s profile page to edit the quantity instead of to the “new wine” form
  • Conducted interviews with wine collectors & enthusiasts
  • Some information on wine profile pages was hidden below the fold, and users didn’t know there was more to scroll to see
  • All users reported relative ease of use and expressed interest in the app for personal use

Reflect

Key Takeaways
  • Interactive prototypes are fantastic for testing usability
  • Testing must be conducted with intended audience to truly test validity of solution for audience problem
  • Project would have benefitted from testing in context and another round of iteration
Further Research Questions

Collection Organizer

  • How might we improve the process of reflecting bulk wine purchases in the app?
  • How might we improve the process of finding a wine in a collector’s physical collection after selecting a bottle through the app?
  • How might we accurately and efficiently represent pairing information for a dish?

Social Rating and Recommendations

  • Exactly what information are sommeliers interested in ascertaining about others’ experiences with a given wine?
  • How might we prompt users to give standardized, brief, fully informative tasting notes?

Wine Reminders

  • Which reminders would be most valued or irrelevant in practice?

History

  • Could notifications and history be combined to create a centralized info-hub?
  • Is a history log as useful a feature to collectors as we had imagined it to be?